4 – Customer Relationships

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Visual representation of strong customer connections through intertwined hands and vibrant communication lines.

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A look at the business model from the product manager's point of view
CANVAS 13 - Great guide on the business model, from the product manager's point of view


1 – Customer Problem
2 – Customer Segments
3 – Value Propositions
Value Proposition Formulation Map
You are here ➔ 4 – Customer Relationships
5 – Channels
6 – Revenue Streams
7 – Key Activities
8 – Key Resources
9 – Key Partners
10 – Cost Structure
11 – Eco-Social Costs
12 – Eco-Social Benefits
13 – KPI (Key Performance Indicators)