Building relationships with customers

In every project, the client and the executor develop a relationship between them. This cannot be avoided because tasks are performed by humans, not robots. It is natural for a person to be in society and build relationships: business, friendships, romantic.

The client and the executor have the common goal - to complete the project qualitatively and on time. However, each of them plays a different role in the relationship.

☝🏻 A client is a person or group of people who have an idea and are willing to spend time and money to implement it, that is, a project. The client determines what the result will be, but cannot achieve it on their own.

☝🏻 An executor is a company or person who has the necessary resources and skills to carry out a project. The executor implements the client’s idea, enriching it with their own expert knowledge (for example, in the field of website development or consumer demand).